2. Which of the following is CORRECT?
A. Linda is Jane’s friend.
B. Mark is Jane’s boyfriend.
C. John is Jane’s boyfriend.
D. Mark and John are good friends.
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3. Did Mark eventually take Linda’s advice?
A. No.
B. Partly.
Completely.
D. Not mentioned.
Conversation 24. About the scratch on the product, the shop assistant thinks that___________.
A. the customer made it himself.
B. there was definitely not one then.
C. the customer should have checked.
D. the customer was making trouble.
5. The customer was ______ when told he might not have worn the headphones properly.
A. annoyed
B. surprised
C. indifferent
D. worried
6. How many complaints did the customer make about the product altogether?
A. Five.
B. Four.
C. Three.
D. Two.