题目内容

Which of the items below is NOT one of the Dozen D’s? (Slide 15)

A. Diagnose
B. Defuse
C. Delegate
Delay
E. Disengage

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Which of the items from the dozen D’s below should be avoided if possible because they are likely to escalate the conflict and distract the team from the task at hand? (Slide 15-16)

A. Disorient
B. Denounce
C. Discredit
D. A and b above
E. a, b, and c above

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Which of the Dozen D’s is most often used when confronted with conflict, even when it is not the best approach?

A. Delay
B. Do nothing
C. Defend
Deny
E. Defer

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In what situations can you use the dozen Ds when you are facing conflict?

A. In business meetings within a project team
B. In business meetings between a manager and his/her subordinates
C. In classrooms if students are facing conflict with a professor
D. In negotiations between two government organizations
E. All of the above

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Which of the following are included in Hofstede’s 6D model of cultural differences across countries? (Slide 5-6)

A. Individualism-collectivism
B. Masculinity-Femininity
C. Passive-Aggressive
D. Power distance (low vs. high)
E. Indulgence-restraint

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Which of the items below is NOT one of the Dozen D’s? (Slide 15)

A. Diagnose B. Defuse C. Delegate Delay E. Disengage

Which of the items from the dozen D’s below should be avoided if possible because they are likely to escalate the conflict and distract the team from the task at hand? (Slide 15-16)

Which of the Dozen D’s is most often used when confronted with conflict, even when it is not the best approach?

In what situations can you use the dozen Ds when you are facing conflict?

Which of the following are included in Hofstede’s 6D model of cultural differences across countries? (Slide 5-6)

A. Diagnose
B. Defuse
C. Delegate
Delay
E. Disengage