The service offered by Surefind Information Inc. can be regarded as a lost-and-found office.
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The real key to gaining a business customer’s patronage is to offer long-term value and develop a relationship with customers.
A. 对
B. 错
According to Peter F. Drucker, the purpose of businesses is to appeal to and then retain a satisfied customer.
A. 对
B. 错
A “customer culture”refers to the social and political influence on customers.
A. 对
B. 错
In the selling concept, the firm’s obsession is to make what customers want.
A. 对
B. 错