题目内容
Though it has received a lot of attention, the development of information technology (IT) has had less of an impact on the way businesses operate than many other changes.
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An increase in productivity indicates that more can be produced in a given time period with the same amount of resources.
Technology can help businesses become more efficient and productive.
To remain competitive in today's market, firms must produce a quality product and offer outstanding service at a reasonable price.
Successful firms follow a customer-driven strategy, as opposed to the management-driven strategy used in the past.
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