A:I’m leaving tomorrow. B: _
A. Wish you a good trip and hope to see you again
B. Ok .Let’s say goodbye
C. Oh, why don’t you stay a little longer
Did you enjoy your stay with us?
查看答案
The basis of Disney’s successful operations
A. a better theme park
B. money and entertainment
C. as many lip services as possible
D. making people happy
The key to service is offering a quality service
A. efficiently
B. quickly
C. accurately
D. all of the above
In a modern hotel of high-tech society, ______is the most important.
A. computerization
B. human contact
C. the human response to the computer
D. increased automation
Service industry occupied ________of the US economy in the year 2000.
A. lower than 60%
B. higher than 60%
C. as much as 60%
D. not mentioned.