True or false:Try to be polite and diplomatic at all times. Avoid showing irritation, annoyance or impatience. These negative emotions could put a strain on the development of the relationship.
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True or false:Do not avoid putting the Japanese in situations where they might be forced to lose face. You can push for decisions or deadlines.
A. True
B. False
True or false:Decisions are made quickly. It is not tricky to speed up this process, almost no patience is needed.
A. True
B. False
True or false:Be humble and apologetic rather than arrogant and brash. Modesty is a characteristic much admired whereas forwardness and being overly self-confident can be seen as childish behaviour.
A. True
B. False
True or false:You must go over the same point several times from different angles to check the situation. It is best to ask lots of open questions to test for understanding.
A. True
B. False