题目内容

After greeting a new guest, the receptionist needs to _____.

A. call housekeeping department to check the room
B. ask the guest the length of his stay.
C. ask the guest’s ID card
D. check the guest’s reservation

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更多问题

Which is the following section not under front office department?

A. Concierge
B. Cashiering
C. Room Service
D. Reception

每日平均房价的缩写是...

ADR
B. DAP
C. ADP
DNP

Okay, let me see if there are rooms available. Oh, we have vacant rooms.Would you fill out this ______ for me please?

A. Check book
B. Invoice
C. Registration form
D. Confirmation page

The confidence of empowered employees comes form ______.

A. supervision
B. training
C. management support
D. Both B and C