Last time we started looking at the question of management and wondering what the term actually meant. Then we took a brief look at the concept of scientific management. You remember, we decided it was useful but not enough on its own. So today we’re going to look at another aspect—behavioral management. You may not really have come across this word "behavioral" before, though I’m sure you are familiar with the word "behavior". Behavioral simply means having to do with behavior. And that is our starting point for today: We are going to start by realizing that the activity of any organization is human activity, designed to achieve human goals. So we are really talking about human behavior.Any business concern does two things. First, it provides either goods or services that the customer needs. That is, it either makes things or does things for other people in exchange for money. Second, it provides people with work—and most of us have to work in order to make a living.Work, much as we may sometimes wish we didn’t have to do it, or not quite so much of it, has in fact two advantages. First—and I spoke about this last time—it can give us satisfaction. We can be proud of what we are doing—like a craftsman making something beautiful, or a doctor of a nurse helping people who are ill or in pain. This is what I called job satisfaction, and without it I am sure work can become an awful burden. And on a more basic level, work earns us money, which we can use to buy the things we need in order to live, like food and somewhere to live, as well as all the luxuries we could probably do without but still like to have.Behavioral management is based on a research of how people behave at work. It uses the findings of psychologists and sociologists, and so on. These make a study of individuals and groups to see what things influence the way they behave in different conditions. The results can then be used to design the best conditions in which people will perform—or behave—in the way that a manager wants them to in order to make a business more efficient and to achieve its goals. They have collected a lot of evidence and formulated a lot of theories to help the manager, and there is no doubt that properly understood and applied, this can be very useful.But still we return to the fact that people are individuals, all different from each other, and all—as we say—with minds of their own. So no matter what the manager knows about the way people behave in groups and so on, he has really to treat everyone on his staff as an individual in his own right. Of course, he can be helped in this by knowing how to encourage people to do things, how to stimulate them to behave in a certain way, and so on. A manager can himself be taught how to do this, but however unscientific this may sound, it is more likely that a good manager is born rather than trained. He has some natural ability to recognize what people are likely to do, what abilities they have, and other things like that. Realizing this, and then applying what he has learned about human behavior, is what makes someone a good manager.So behavioral management is management based on an assessment of an individual and the application of what is known about how people in general tend to behave. Like scientific management, it is undoubtedly useful, but not, the complete answer. What does the speaker refer the activity of any organization to
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The issue of online privacy in the Internet age found new urgency following the Sept.11 terrorist attacks, sparking debate over striking the correct balance between protecting civil liberties and attempting to prevent another tragic terrorist act. While preventing terrorism certainly is of paramount importance, privacy rights should not be deemed irrelevant.In response to the attacks, Congress quickly passed legislation that included provisions expanding rights of investigators to intercept wire, oral and electronic communications of alleged hackers and terrorists. Civil liberties groups expressed concerns over the provisions and urged caution in ensuring that efforts to protect our nation do not result in broad government authority to erode privacy rights of U.S. citizens. Nevertheless, causing further concern to civil liberties groups, the Department of Justice proposed exceptions to the attorney-client privilege. On Oct.30, Attorney General John Ashcroft approved an interim agency rule that would permit federal prison authorities to monitor wire and electronic communications between lawyers and their clients in federal custody, including those who have been detained but not charged with any crime, whenever surveillance is deemed necessary to prevent violence or terrorism.In light of this broadening effort to reach into communications that were previously believed to be "off-limits", the issue of online privacy is now an even more pressing concern. Congress has taken some legislative steps toward ensuring online privacy, including the Children’s Online Privacy Protection Act, and provided privacy protections for certain sectors through legislation such as the Financial Services Modernization Act. The legislation passed to date does not, however, provide a statutory scheme for protecting general online consumer privacy. Lacking definitive federal law, some states passed their own measures. But much of this legislation is incomplete or not enforced. Moreover, it becomes unworkable when states create different privacy standards; the Internet does not know geographic boundaries, and companies and individuals cannot be expected to comply with differing, and at times conflicting, privacy rules.An analysis earlier this year of 751 U.S. and international Web sites conducted by Consumers International found that most sites collect personal information but fail to tell consumers how that data will be used, how security is maintained and what rights consumers have over their own information.At a minimum, Congress should pass legislation requiring Web sites to display privacy policies prominently, inform consumers of the methods employed to collect client data, allow customers to opt out of such data collection, and provide customer access to their own data that has already been collected. Although various Internet privacy bills were introduced in the 107th Congress, the focus shifted to expanding government surveillance in the wake of the terrorist attacks. Plainly, government efforts to prevent terrorism are appropriate. Exactly how these exigent circumstances change the nature of the online privacy debate is still to be seen. The expression "opt out of such data collection" (in the last paragraph) probably means().
A. pick out from such data the information one needs
B. shift through such data to collect one’s own information
C. evaluate the purpose for such data collection
D. choose not to be involved in such data collection
护理伦理学的范畴主要包括权利、义务、______、良心、审慎、慎独等。
In a three-month period last year, two Brooklynites had to be cut out of their apartments and carried to hospital on stretchers designed for transporting small whales. The National Association to Advance Fat Acceptance(NAAFA) argues that it was not their combined 900kg bulk that made them ill. Obesity, according to NAAFA, is not bad for you. And, even if it was, there is nothing to be done about it, because genes dictate weight. Attempting to eat less merely slows metabolism, having people as chubby as ever.This is the fatlash movement that causes America’s slimming industry so much pain. In his book Bin Fat Lies (Ballantine, 1996), Glenn Gaesser says that no study yet has convincingly shown that weight is an independent cause of health problems. Fatness does not kill people; things like hypertension, coronary heart diseases and cancer do. Michael Fumento, author of The Fat of the Land ( Viking, 1997), an anti-fatlash diatribe, compares Dr Gaesser’s logic with saying that the guillotine did not kill Louis XVI: Rather, it was the severing of his vertebrae, the cutting of all the blood vessels in his neck, and.., the trauma caused by his head dropping several feet into a wicker basket.Being fat kills in several ways. It makes people far more likely to suffer from heart disease or high blood pressure. Even moderate obesity increases the chance of contracting diabetes. Being 40% overweight makes people 30%~50% more likely to die of cancer, according to the American Cancer Society. Extreme fatness makes patients so much less likely to survive surgery that many doctors refuse to operate until they slim.The idea that being overweight is caused by obesity genes is not wholly false: researchers have found a number of genes that appear to make some people bum off energy at a slower rate. But genes are not destiny. The difference between someone with a genetic predisposition to gain weight and someone without appears to be roughly 40 calories—or a spoonful of mayonnaise—a day.An alternative fatlash argument, advanced in books such as Dean Onrush’s Eat More, Weight Less ( Harper Collies, 1993 ) and Date Atrens’s Don’t Diet ( William Morrow, 1978), is that fatness is not a matter of eating too much. They note that as Americans’ weight has ballooned over the last few decades, their reported caloric intake has plunged. This simply explains people’s own recollection of how much they eat is extremely unreliable. And as they grow fatter, people feel guilty and are more likely to fib about how much they eat. All reputable studies show that eating less and exercising reduce weight.Certainly, the body’s metabolism slows a little when you lose weight, because it takes less energy to carry less bulk around, and because dieting can make the body fear it is about to starve. But a sensible low-fat diet makes weight loss possible. The fatlash movement is dangerous, because slimmers will often find any excuse to give up. To tell people that it is healthy to be obese is to encourage them to live sick and die young. The National Association to Advance Fat Acceptance holds that ().
A. fat people should try to lose weight
B. eating less is harmful to people’s health
C. fat people were born that way
D. obesity is good for people
在用例建模的过程中,若几个用例执行了同样的功能步骤,这时可以把这些公共步骤提取成独立的用例,这种用例称为 (19) 。在UML的用例图上,将用例之间的这种关系标记为 (20) 。
A. association
B. extend
C. include
D. inheritances