What did Mr Hammond learn from the event?
A. He needs to change his normal management style.
B. Morale in the group was lower than he had realised.
C. There was more opposition to his plans than he expected,
D. The managers can contribute many effective new ideas.
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A.promisedB.persuadedC.convictedD.committed
A. promised
B. persuaded
C. convicted
D. committed
What does Carol Brinkley say about the question and answer session?
A. She felt that Mr Hammond performed well in difficult circumstances.
B. She learnt more than she expected about the company's goals.
C. She would have liked to hear more on some subjects.
D. She changed her attitude towards Mr Hammond.
A.deeplyB.gravelyC.seriouslyD.severely
A. deeply
B. gravely
C. seriously
D. severely
For Mr Hammond, what is unusual about this event?
A. the amount of active involvement by delegates
B. the participation of television presenters
C. the large number of speeches being made
D. the small amount of planning which is required