Frederick Herzberg's two-factor theory proposes that ________.
A. intrinsic factors cause job dissatisfaction
B. extrinsic factors have the maximum effect on job satisfaction
C. extrinsic factors are associated with job dissatisfaction
D. intrinsic factors have little effect on job satisfaction
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According to Herzberg's two-factor theory, which of the following is a hygiene factor?
A. recognition
B. advancement
C. working conditions
D. responsibility
According to Herzberg's two-factor theory, which of the following is a motivator?
A. working conditions
B. salary
C. responsibility
D. security
Herzberg called the factors that create job dissatisfaction ________ factors; when these factors are adequate, people won't be dissatisfied, but they won't be satisfied either.
A. intrinsic
B. hygiene
C. motivating
D. neutral
Which of the following is true about Herzberg's two-factor theory?
A. Herzberg believed that the factors that led to job satisfaction were the same as those that led to job dissatisfaction.
B. To motivate people, Herzberg suggested emphasizing the hygiene factors of a job.
C. Herzberg's theory has influenced how we currently design jobs.
D. According to Herzberg, removing dissatisfying characteristics from a job will invariably make that job more satisfying and motivating.
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