传统旅游业是文化性的经济事业，生态旅游业在传统旅游业的基础上强调了生态性，是兼有经济性、文化性和生态性的事业。()
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下例哪一项属于个性化服务措施()
A24小时服务热线
B交流会
C行业考察
D亲情服务
对于客服代表来说是十分重要的,它体现的是良好的精神面貌和积极乐观的工作态度。(A)
A仪容
B仪表
C仪态
D职业化妆
The phrase "tip off"(Line 2, Paragraph 6)most probably means
A. support financially.
B. persuade forcefully.
C. inform. secretly.
D. confirm confidently.
According to Mark Solms, dreaming
A. takes place during the whole sleeping period.
B. involves a primitive part of the brain known as the pons.
C. is closely related to the "seeking" emotion.
D. starts at the same time as libido appears.
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