While Maslow's research categorized a person's needs in terms of higher-order and lower-order needs, Herzberg's research recognized that
A. employees aspire to satisfy lower-order needs at work and higher-order needs through other life activities.
B. certain work-related factors satisfied higher-order needs, while other work-related factors satisfied lower-order needs.
C. the physical environment and general working conditions were of no consequence to employees. These factors did not affect higher- or lower-order needs.
D. hygiene factors satisfied higher-order needs and motivating factors satisfied lower-order needs.
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Kevin, a recent graduate with a degree in construction management, just landed his first job as a field engineer with a company that provides maintenance and repair for oil and chemical companies. During his first week on the job, his enthusiasm grew after talking to other employees. Although he would be traveling to many job sites during the first five years, many of his new colleagues remarked on the opportunities for growth and promotion and added responsibilities if he persevered with this company. If Herzberg were ranking the job factors that provide satisfaction for this young graduate, he would refer to these as
A. hygiene factors.
B. needs factors.
C. motivators.
D. Theory X factors.
When unhappy employees leave a company, the firm normally ends up benefiting financially.
A. 对
B. 错
Frederick Taylor believed that employees would be more productive if they were allowed to decide for themselves which methods at work to use.
A. 对
B. 错
The concept engagement is used to describe the level of passion and motivation that a person has about their work.
A. 对
B. 错