Companies working on CRM aim at
A. getting and keeping customers and thus promoting sales.
B. controlling the activities of sales, marketing and customer service.
C. taking advantage of the web technology to improve business performance.
D. enhancing their competitive ability and upgrading their customer service.
查看答案
在总资产报酬率大于零且不变的情况下,资产负债率越低,净资产收益率越低。 ()
A. 正确
B. 错误