题目内容
Why shouldn't doctors in public hospitals ask for the extra money from the sick？ ______.
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What's the key to a successful student according to the passage？ ______.
A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to______.
What was not allowed years before？ ______.
Every nation has a set of rules either written or unwritten, which determines how people act with each other. Formal written rules are often laws and they control how we drive operate a business, or run a government. Individuals who disobey laws may be fined or put in jail. Because illegal behavior. generally harms other individuals or societies at large. Our court system must punish people who don't obey these formal rules.
Informal rules, often called "manners", describe correct and incorrect behavior. in such situations as eating in a restaurant, going on a date, or working in an office. If one is impolite or misbehaves in these situations, other people often consider offender insensitive. And although we can strongly disagree to such misconduct, we can no legally punish someone for simply being inconsiderate or unpleasant.
Neither laws nor manners are inflexible; both changes as society develops. For example, in the early twentieth century, the selling of strong spirits was forbidden. This law, however, had to be changed because the government found it impossible to force people to drink only soft drinks. More recently, many people who were dissatisfied with the unequals between the rights of men and women worked to pass the equal rights law, as women became more independent and took on new roles, a new law was considered necessary to reflect that change.
According to the passage, people who offended the law may be ______.
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