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A.essentialB.availableC.reliableD.responsible

A. essential
B. available
C. reliable
D. responsible

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A.valuableB.appropriateC.convenientD.favorite

A. valuable
B. appropriate
C. convenient
D. favorite

Millions of people pass through the gates of Disney's entertainment parks in California, Florida and Japan each year. What makes these places an almost an universal attention? What makes foreign kings and queens and other important people want to visit these Disney parks? One reason is the way they are treated once they get there. The people at Disney go out of their way to serve their "guests", as they prefer to call them, and to see that they enjoy themselves.
All new employees, from vice-presidents to part-time workers, begin their employment by attending Disney University and taking the general training. Here, they learn about the company's history, how it is managed and why it is successful. They are shown how each department relates to the whole. All employees are shown how important their parts are in making the park a success.
After passing the general training, the employees go on to more specialized training for their specific jobs. No detail is missed. A simple job like taking tickets requires four eight-hour days of training. When one ticket taker was asked why it took so much training for such a simple and ordinary job, he replied, "what happens if someone wants to know where the restrooms are, when the parade starts or what bus to take back to the campground? We need to know the answer or where to get them quickly. Our constant aim is to help our guests enjoy the party."
Even Disney managers get involved in the daily management of the park. Every year, the managers leave their desks and business suits and put on special service clothes. For a full week, the bosses sell hotdogs or ice cream, take tickets or drive the monorail, and take up any of the 100 jobs that make the entertainment park come alive. The managers agree that this week helps them to see the company's goals more clearly.
All these efforts to serve the public well have made Walt Disney Productions famous. Disney is considered by many as the best mass service provider in America or the world. As one long-time business observer once said, "how Disney treats people, communicates with them, rewards them, is in my view the very reason fir his fifty years of success… I have watched, very carefully and with great respect and admiration the theory and practice of selling satisfaction and serving millions of people on a daily basis successfully. It is what Disney does best.
The first day they come to Disney parks, all new employees ______.

A. begin by receiving on-the-job training
B. must learn several jobs
C. begin as ticket takers
D. have already attended Disney University

The air is polluted. The earth is poisoned. Water is unsafe to drink and garbage is burying the civilization that produced it.
Our environment is being polluted faster than nature man's efforts can prevent it. Time is bringing us more people, and more people will bring us more industry. More people and more industry will bring us more motor-cars, larger cities, and the growing use of man made materials. This is happening not only in the advanced societies but among the developing nations as they become industrialized.
Now many scientists are worrying about the possibility of world pollution. Some experts declare that the balance of nature is being so upset that the very survival of human beings is in danger.
What can solve this problem? The fact is that pollution is caused by man—by his greed and his modern way of life. We make "increasing industrialization" our chief aim. For its sake we are willing to sacrifice everything: clean air, pure water, good food, our health and the future of our children. There is constant flow of people from the countryside into cities, eager for the benefits of modern society. But as our technological achievements have grown in the last twenty years, so has pollution become a serious problem.
Isn't it time that we stopped to ask where we are going and why? It reminds us of the story about the airline pilot who told his passengers over the loudspeaker: "I've some good news and some bad news. The good news is that we're making rapid progress at 530 miles per hour. The bad news is that we*re lost and don't know where we are going." The sad fact is that this becomes a true story when applied to our modern society.
At presents, man's efforts ______.

A. can't stop our environment from being polluted
B. can speed up the development of industry
C. have failed to upset the balance of nature
D. have succeeded in fighting against pollution

From childhood to old age, we all use language as a means of broadening our knowledge of ourselves and the world about us. When humans first【61】, they were like newborn children unable to use this【62】tool. Yet once language developed, the possibilities for human kinds future【63】and cultural growth increased.
Many linguists believe that evolution is【64】for our ability to produce and use language. They【65】that our highly evolve brain provides us【66】an innate language ability not found in lower【67】. Proponents of this innateness theory say that our【68】for language is inborn, but that language itself develops gradually,【69】a function of the growth of brain during childhood. Therefore there are critical【70】times for language development.
Current【71】of innateness theory are mixed, however, evidence supporting the existence of some innate abilities is undeniable.【72】, more and more schools are discovering that foreign languages are best taught in【73】grades. Young children often can learn several languages by being【74】to them, while adults have a much harder rime learning another language once the【75】of their first language have become firmly fixed.
【76】some aspects of language are undeniably innate, language does not develop automatically in a vacuum. Children who have been【77】from other human beings don't possess language. This demonstrates that【78】with other human beings is necessary for proper language development. Some linguists that this is even more basic to human language【79】than any innate capabilities. These theorists view language as imitative, learned behavior.【80】, children learn language from their parents by imitating them. Parents gradually shape their child's language skills by positively reinforcing precise imitations and negatively reinforcing imprecise ones.
(60)

A. generated
B. evolved
C. born
D. originated

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