If you have a credit card, you can use it to pay for almost anything except _____.
A. buying a apartment
B. taking a trip
C. drinking in a Cafe
D. buying credit
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After greeting a new guest, the receptionist needs to _____.
A. call housekeeping department to check the room
B. ask the guest the length of his stay.
C. ask the guest’s ID card
D. check the guest’s reservation
Which is the following section not under front office department?
A. Concierge
B. Cashiering
C. Room Service
D. Reception
每日平均房价的缩写是...
ADR
B. DAP
C. ADP
DNP
Okay, let me see if there are rooms available. Oh, we have vacant rooms.Would you fill out this ______ for me please?
A. Check book
B. Invoice
C. Registration form
D. Confirmation page
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