题目内容

Tracy works for a cellular phone company that offers trade-in allowances toward the upgrade of new phones, which is an example of ________.

A. a sales promotion
B. interactive marketing
C. word-of-mouth marketing
D. personal selling
E. events and experiences

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Which of the following elements of the marketing communications mix involves a variety of short-term incentives to encourage trial or purchase of a product or service?

A. advertising
B. direct marketing
C. public relations
D. personal selling
E. sales promotion

Which of the following is an example of a business and sales force promotion?

A. advertising allowance
B. free samples
C. contests for sales reps
D. display allowance
E. discount coupons

________ refer to the marketing communications element that involves company-sponsored activities and programs designed to create daily or special brand-related interactions with consumers.

A. Publicity campaigns
B. Trade promotions
C. Advertisements
D. Public relations
Events and experiences

Which of the following elements of the marketing communications mix includes a variety of programs directed internally to employees of the company or externally to consumers, other firms, the government, and media to promote or protect a company's image or its individual product communications?

A. direct marketing
B. public relations and publicity
C. personal selling
D. advertising
E. sales promotion

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