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Yang: Oh, hello, Mr. Johnson. How are you doing?Johnson: Fine, thanks. (2)_to tell you I’m traveling to Shanghai next week. Could we meet, say, next Tuesday for our contract?Yang: Just a minute, let me check my schedule. Sorry, Mr. Johnson, (3)_______.Johnson: Can you (4)_Wednesday then?Yang: Yes, Wednesday is fine.Johnson: Good. What about 10 o’clock in the morning?Yang: (5)_______.Johnson: Great. So I’ll see you at 10 o’clock next Wednesday morning.Yang: See you then. Goodbye, Mr. Johnson.Johnson: Goodbye, Mr. Yang.

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Mr. Johnson goes to see the general manager of the TD Company.Secretary: Good morning, sir.Johnson: Good morning, I’m Mike Johnson from London. (1) _ the general manager for something rather urgent.Secretary: Have you (2) , Mr. Johnson?Johnson: No, I haven’t.Secretary: Mr. Johnson, Our manager is rather busy these days.Johnson: I see. You know, I’d like to (3) _ about something quite urgent. Could you arrange it for me? I won’t keep him long.Secretary: I’ll see (4) _. A moment please. I’ll look at his schedule. Yes, he’ll be free after 3 this afternoon. Could you come at 3:15 this afternoon?Johnson: Yes, that’s fine with me. (5) _____________Secretary: No trouble at all.

What is highly recommended before any transaction occurs?

A. locate and cultivate new customers
B. improve relationships and communication with current foreign associates.
C. company officials visit the countries to examine the markets
D. make a well-planned itinerary

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Which of the following statements is not true according to the text?

A well-planned itinerary enables a traveler to make the best possible use of time.
B. A crowded agenda is more productive and enjoyable because companies can do more business.
C. Appointments should be confirmed well in advance and spaced comfortably throughout a day.
D. The schedule should be made flexible enough to allow for both unexpected problems

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Which of the following factors is the most important one influencing business?

A. attitudes toward punctuality
B. gift-giving customs
C. significance of gestures
D. cultural distinctions

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