Buyer power is high when buyers have _________ choices from whom to buy and low when buyers have _________ choices.
A. few; few
B. few; many
C. many; few
D. many; many
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If there are _________ alternatives to an organization’s products or services, then the threat of substitutes is high; if there are _________ alternatives, then the threat is low.
A. few; few
B. few; many
C. many; few
D. many; many
_________ is an example of a primary activity for most firms.
A. Human resource management
B. Operations
C. Procurement
D. Product and technology development
Which of the following has the strategy “I can sell at a lower price than you can”?
A. Cost leader
B. Customer oriented
C. Differentiation
D. Innovation
E. Operational effectiveness
Which of the following has the strategy “I am better because I am different”?
A. Cost leader
B. Customer oriented
C. Differentiation
D. Innovation
E. Operational effectiveness