The customer-value hierarchy consists of the basic product, core benefit, expected product, augmented product, and the consumption system.
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Carlos always buys bread and milk when he goes grocery shopping. In this case, bread and milk are examples of impulse goods.
A. 对
B. 错
珍珠母可用治
A. 肝阳上亢，头晕目眩
B. 目赤翳障，视物昏花
C. 两者均是
D. 两者均非
刺蒺藜具有的功效是
A. 平肝
B. 疏肝
C. 两者均是
D. 两者均非
Customer training and customer consulting are two areas for service differentiation that manufacturers can use with their products.
A. 对
B. 错
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