题目内容

Most suppigchainsinvolvewhichofthefollowing?

Anumberofdifferentcompanies
B. Anorganisotion'sinfrastructure
C. Aftersalesservice
D. Astrategicapex

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Which ofthefollowingbestdescribes*benchmarking'?

A. Settingandmonitoringinternalperformancestandards
B. Comparisonof actualproductionogainstbudgetedproduction
Comparisonofaservice,practiceorprocessagainstoneormoresimilaractivities
D. Settingamissionstatementandensuringthatstatementismet overtime

Whataspectoftotalqualitymanagement(TQM)providesfortheparticipationbyselectedemployeesinqualityimprovement, throughmeetingstodiscussquality-relatedissues?

A. Workcells
B. Continuousimprovement
C. Qualitycircles
D. Empowerment

WhichKPIfortheoperationsfunctionmeasurestheproportionof timethataprocesswasactuallyrunningcomparedtowhatwasplcinned?

A. Operatingexpenseratio
B. Orderfulfilmentcycletime
C. Processdowntimelevel
D. Capacityutilisationrate

MimihastakenontheleadpurchasingroleinRenfordLtd,amanufacturerofmedicalsuppliers.Inher previousroleworkingforacompetitorfirm,BlythLtd,Mimiwasinstructedtoselectbuyersbaseduponbestprice,andvalueformoney.Inhernewrole,MimiiskeentousesinglesuppliersforcorecomponentssothatRenford'sproductscanbedesignedtobestmeettheneedsofthemarket.Whichofthefollowingstatementsiscorrect?

A. InbothofMimi'srolesshefavoursthecollaborativeapproach
B. InhercurrentroleMimifavoursacollaborativeapproach,inherpreviousroleshefavouredanadversarialapproach
C. InhercurrentroleMimifavoursonodversoriolapproach,inherpreviousroleshefavouredacollaborotiveapproach
D. \InbothofMimi'sroles,shefavourstheadversarialapproach

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