题目内容

________ handle the day-to-day operations of the organization and make routine decisions.

A. Clerical workers
B. Knowledge workers
C. Lower-level managers
D. Middle managers

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________ make tactical decisions, which deal with activities such as short-term planning, organizing, and control.

A. Clerical workers
B. Knowledge workers
C. Lower-level managers
D. Middle managers

________ are professional employees such as financial and marketing analysts, engineers, lawyers, and accountants.

A. Clerical workers
B. Knowledge workers
C. Lower-level managers
D. Middle managers

________ attempt to duplicate work of human experts by applying reasoning capabilities, knowledge, and expertise within a specific domain.

A. BI
B. Dashboards
C. ES
D. Supply chain systems

IT makes managers ________ productive and ________ the number of employees who can report to a single manager.

A. less; decreases
B. less; increases
C. more; decreases
D. more; increases

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