When the guest wants to check in, the receptionist needs to _________.
A:ask whether he/she has a reservation.;
B:ask the way of payment;
C:take a print of the guest’s passport.;
D:ask the guest to fill in the registration form.;
查看答案
According to the passage, what are the basic rules for all the Front Desk staff to follow to provide the best service for the guests?
A:Upholding the hotel’s commitment to hospitality to all the guests;
B:Working together as a team.;
C:Solving all problems efficiently and courteously.;
D:Giving some guests special treatments.;
Which of the following statements is true?
A:The reservationist should make sure that the reservation cards are correctly fille;
B:The reservationist should make sure all the bills are right.;
C:The reservationist will assign rooms and tell all the room rates.;
D:The reservationist should ask the way;
单选题(共1题,14.2分) 1、下面关于在指定的幻灯片上自定义动画的操作正确的是( )。
A. 打开该幻灯片,在“幻灯片放映”菜单中点击“自定义动画”,并在随即出现的对话框中设定参数,最后按“确定”
B. 在“幻灯片放映”菜单中点击“自定义动画”,并在随即出现的对话框中设定参数,最后按“确定”
C. 打开该幻灯片,在“幻灯片放映”菜单中点击“自定义动画”,然后按“确定”
D. 以上说法均不对
单选题(共1题,14.2分) 1、预设动画的操作要用到菜单中的哪一栏( )
A. 编辑
B. 视图
C. 工具
D. 幻灯片放映
微信支付 
支付宝支付