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Marina imagines that if she leaves her employees unsupervised for even a few minutes, they will do nothing but slack off. She is known as the "Dragon Lady" (well, not to her face) for the harsh criticism and punishment she disburses whenever an employee makes an error. Marina is a ________ manager.

A. Theory X
B. Theory Y
C. Theory Z
D. Theory plus

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While Cindy, a current psychology major, worked frantically at her part-time job at Ragtime Resale preparing for the regional manager's visit in a few days, her department manager, Lucinda, had an interesting word with her: "Don't worry Cindy, when I first started, I made $9.25 an hour too. It gets better!" Cindy shook her head as she reflected on how little Lucinda knew about what motivated her to seek perfection at this job. As she continued to neatly stack those pocket tees, she thought, "If the regional manager has the same attitude as Lucinda, I'm looking for another job." Cindy would prefer to work with a ________ manager.

A. Theory X
B. Theory Y
C. Type J
D. Type A

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According to goal-setting theory, in order for goals to enhance motivation and performance they must be

A. accompanied by monetary rewards.
B. accompanied by feedback.
C. tied directly to the principles of scientific management.
D. put into the labor contract.

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One of the reasons management by objectives is an effective way to implement the ideas of goal-setting theory is that it

A. makes it easier for managers to explain the reason for the goals they set for their employees.
B. turns managers into helpers rather than coaches.
C. allows employees to set their own goals without the need to consult with managers.
D. provides a method to get everyone involved in the process of setting goals.

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Mary Kay is in charge of a nursing shift at a hospital. She wants to improve the motivation and performance level of the nurses under her direction. According to expectancy theory, one element of an effective motivational strategy is to

A. simplify the job.
B. determine what types of rewards are valued by the nurses.
C. set performance standards that are beyond the ability of most nurses to challenge them to achieve.
D. rotate the nurses so that they perform different jobs each day.

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Marina imagines that if she leaves her employees unsupervised for even a few minutes, they will do nothing but slack off. She is known as the "Dragon Lady" (well, not to her face) for the harsh criticism and punishment she disburses whenever an employee makes an error. Marina is a ________ manager.

A. Theory X B. Theory Y C. Theory Z D. Theory plus

According to goal-setting theory, in order for goals to enhance motivation and performance they must be

One of the reasons management by objectives is an effective way to implement the ideas of goal-setting theory is that it

Mary Kay is in charge of a nursing shift at a hospital. She wants to improve the motivation and performance level of the nurses under her direction. According to expectancy theory, one element of an effective motivational strategy is to

A. Theory X
B. Theory Y
C. Theory Z
D. Theory plus