题目内容
Based on the information you have just heard from the passage, answer the following two questions by filling in the blanks with proper words or phrases. 1) Q: Why has student spending become a greater concern over the last few years?A: Because there is a trend of more __________ use. More students now have two credit cards. However, they’re not __________ their credit card debt well. Fewer students are looking at their _____________ or paying them on time like they did before.2) Q: Why are students becoming less responsible than before?A: Because some students feel that their debt is ____________, they really don’t want to know how much they __________ and just ignore their debt. There are also many students who have no concept of ____________, so these practices are unfamiliar to them.
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Based on what you have heard from the conversation, answer the following two questions by filling in the blanks with proper words or phrases. 1) What are the two complaints made by the customers?Complaint 1: The phone operators are _________ to the customers. They are in a hurry to finish the phone call and__________ them whilst they are trying to explain problems.Complaint 2: The customers are _________ that the ____________ is only two weeks.2) Why are the operators behaving rudely to customers?Reason: They’re required to help at least _________________ every hour, so they can only spend about ________________ talking to each customer.
Listen to a passage and choose the best answer from the four choices provided for each question.
choose the best answer from the four choices provided for each question.
choose the best answer from the four choices provided for each question.
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