______________ is using technology as a way to help complete a task within an organization faster and, perhaps, more cheaply.
Automating
B. Learning
C. Strategizing
D. Processing
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What are new technologies, products, or services that eventually surpass the existing dominant technology or product in a market called?
A. open innovation
B. radical innovation
C. incremental innovation
D. radical change
Which of the following is not improving the value chain?
A. improving procurement processes
B. increasing operating costs
C. minimizing marketing expenditures
D. streamlining production processes
company is said to have ______________ when it has gained an edge over its rivals.
A. monopoly
B. profitability
C. competitive advantage
D. computer advantage
Each of the following was described in this chapter as a source of competitive advantage except for ______________.
A. delivering superior customer service
B. achieving lower cost than rivals
C. being the subject of a hostile takeover
D. having shorter lead times in developing and testing new products