______ involves defining the organization's goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate work activities.
A. Execution
B. Logistics
C. Planning
D. Operations
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Which of the following is one of the reasons why managers should plan?( )
A. When work activities are coordinated around plans, inefficiencies become obvious and can be corrected or eliminated.
B. Uncertainty can be eliminated and the organization can be insulated from change with planning.
C. Planning eliminates the need to set goals.
D. Planning eliminates the need to measure work effort.
Which of the following is true of the impact of formal planning on organizational performance?( )
A. Formal planning is associated with positive financial results.
B. Organizations that formally plan invariably outperform those that don't plan.
C. The amount of planning done is more important to high performance than the quality of planning and implementation.
D. Companies can start seeing the impact of formal planning on performance after about a year of starting the planning process.
When formal planning fails to lead to higher performance, which of the following is most likely to be the reason for the failure?( )
A participative style of planning was used.
B. Managers were allowed too much autonomy.
C. The company emphasized the control function over other functions.
D. Constraints of the external environment.
Goals are different from plans because ______.
A. goals identify specific steps that the organization needs to achieve, and plans identify the overall mission of the organization
B. goals describe financial objectives, and plans describe objectives related to social responsibility
C. goals are important only for small companies, and plans are important only for large companies
D. goals are desired outcomes, and plans describe how those outcomes will be accomplished
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