题目内容

All the following novels are written by the Bronte sisters EXCEPT________.

A. Jane Eyre
B. Wuthering Heights
C. Adame Bede
D. Professor

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When was the novel Jane Eyre published?

A. In 1847
B. In 1947
C. In 1832
D. In 1647

Charlotte's first novel The Professor was rejected by the publisher. But her second one, Jane Eyre, won immediate success when it appeared in 1847.

A. 对
B. 错

下面哪种客户属于忠诚客户( )。

A. 消费能力强,但很久没来,得抓紧维护。
B. 经济能力有限,但对本店产品很热衷。
C. 近期新客户,购物频繁、消费能力高,须做好长期客情维护的准备。
D. 因为前期失误,没有把握住此类客户,希望能唤醒客户的热情。

客单价、购买商品数量、退款率、好评率等指标都属于客户信息分类中的行为数据。

A. 对
B. 错

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