题目内容
Are the following statements true or false according to the passage? Write T / F accordingly.1.Many people think just saying “I’m sorry” is enough for an apology.
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People need to take a few important steps to make a truly heartfelt apology effective.
The first and most important step is to admit that you have done everything wrong.
To say you are sorry and admit your specific wrongdoing may make the injured party believe you.
The second important step is to accept the complete responsibilities for what both parties did.
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