超星 - 08 单元测验 - 查题吧

单选题

__________ refers to the teaching and learning activities carried on for the primary purpose of helping members of an organization acquire and apply the knowledge, skills, abilities, and attitudes needed by a particular job and organization.

A. Training
B. Delegating
C. Branding

单选题

__________ is training activity that focuses on improving an individual’s skills as a leader and manager.

A. In-house Training
B. On-the-job Training
C. Management Training

单选题

__________ is defined as a professional partnership in which an experienced person assists another in developing specific skills and knowledge that will enhance the less-experienced person’s professional, personal and career growth.

A. Managing
B. Mentoring
C. Monitoring

单选题

The first step in developing a training program is to __________.

A. identify and assess needs
B. implement training initiatives
C. set organizational training objectives

单选题

__________ is a process that companies and other organizations use to determine performance requirements and the knowledge, abilities and skills that their employees need to achieve the requirements.

A. Training needs assessment
B. Training implementation
C. Training evaluation

单选题

Which of the following can be good ways to improve your listening skills?

A. Staring at the speaker
B. Crossing your arms while listening
C. Summarizing what the speaker has been saying

多选题

When you give reasons for something, you may say ________.

A. It's great because ...
B. One advantage is that ...
C. One argument against that idea is ...

多选题

When you give reasons against something, you may say ________.

A. One big disadvantage with that is ...
B. The other thing (reason) is that ...
C. The problem is that ...

多选题

Which of the following can be the key benefits of being an active listener?

A. Performing your job well
Building good relationships with your coworkers and boss
C. Responding to clients' or customers' needs and resolve their problems

多选题

What elements do you need to become a good listener?

A. Empathy
B. Focus
C. Gratitude

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