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2. Blank-filling[音频]1. Where does Mark Hill work?He works on some of the busiest ___________ in Britain.2. How many accidents do the traffic police on each shift have to deal with?On average they have to deal with _________ accidents.3. Why do accidents happen according to Mark Hill?Because people ______________, which is the cause of most accidents, and because people sometimes don’t follow the rules.4. Why does Mark Hill like his job?He likes his job because it gives him a varied ____________ day.

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1. A ConversationListen to the passage and choose the right answers to the questions.[音频]1. What does the passage mainly tell us?a. Why Jack and Betty lost their jobs.b. Why Jack and Betty are still unable to find new jobs.c. How Jack and Betty are dealing with the problems they face at present.d. How Jack and Betty can still remain hopeful about their future.2. What do you know about Jack and Betty?a. They’ve been laid off for several months.b. They were surprised when they were laid off by their companies.c. They’re not ready for tough jobs.d. They have no skills or training.3. What can you infer about Jack and Betty from the passage?They don’t have any children.They didn’t have to commute far when working in their original companies.c. They are going to take computer courses.d. It’s impossible for them to find jobs that they will be happy with.

信息沟通障碍大致包括组织及沟通方式造成的障碍和()

A. 语言的运用方式
B. 情绪的表达方式
C. 认知与偏见
D. 习俗

信息沟通的原则包括()

A. 有用原则
B. 新颖原则
C. 健康原则
D. 真实原则

意见沟通的过程包括的环节是从意见不通到意见互通、()

A. 从意见互通到意见一致
B. 从意见互通到意见分歧
C. 从意见分歧到意见冲突
D. 从意见冲突到意见调停

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