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_____ refers to a person’s ability to use reasoning and observation skills to interpret unfamiliar gestures and situations and devise appropriate behavioral responses.

A. Emotional intelligence
B. Artificial intelligence
C. c.Interpersonal intelligence
D. Cultural intelligence

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Employees belonging to a certain religion at a meatpacking plant in the country of Atria protested against not being allowed extra break times to pray during their holy month. Employees not belonging to that religion felt that allowing extra breaks would amount to “preferential treatment.” In the context of the given scenario, which of the following statements is true?

A. Leaders at the plant were ethnocentric.
B. Power distance was high in the plant.
Cultural differences provide potential for conflicts.
D. People in the country of Atria are prejudiced.

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The manager of a company situated in the country of Aria lost a business deal with a company situated in the country of Iota. The Arian manager complained to the Iotan higher-level executives when he couldn't obtain information from his counterparts in Iota. The higher-level Iotan executives were offended by his behavior. The Arian manager was surprised since hierarchy was never a matter of concern in his country. In the context of the given scenario, which of the following statements is true?

A. Behavior is perceived differently from culture to culture.
B. The manager from Aria had an ethnocentric point of view.
C. The company in Iota should adopt the ways of the company in Aria.
D. The company in Iota reinforces the glass ceiling.

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In stage 1 of personal diversity awareness, _____.

A. diversity is inherent in the culture, and the organization is gender- and color-blind
B. legal requirements are met, but diversity is viewed as a problem
C. top-level leaders are committed to diversity
D. diversity is viewed as a competitive weapon

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_____ refers to the effect a person's actions have on the attitudes, values, beliefs, or actions of others.

A. Commitment
B. Influence
Compliance
D. Resistance

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_____ refers to a person’s ability to use reasoning and observation skills to interpret unfamiliar gestures and situations and devise appropriate behavioral responses.

A. Emotional intelligence B. Artificial intelligence C. c.Interpersonal intelligence D. Cultural intelligence

In stage 1 of personal diversity awareness, _____.

_____ refers to the effect a person's actions have on the attitudes, values, beliefs, or actions of others.

A. Emotional intelligence
B. Artificial intelligence
C. c.Interpersonal intelligence
D. Cultural intelligence