题目内容
Distribution centers are the foundation of a supply network, as they allow a single location to stock a vast number of products.
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A computer can fulfill all the functions of human beings because of automation.
The task of a customer service representative is mainly about dealing with complaints.
In order to keep good relations with customers, sometimes you can make a promise first although you know you may not fulfill it later.
Sometimes a customer service representative can ignore unreasonable complaints.
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