超星 - 测验5.2

单选题

APON双向通信可用两条光纤,采用波长(_)

A. 850nm
B. 1310nm
C. 1490nm
D. 1550nm

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单选题

Can I see your manager right now? I have something _________ to tell him.

A:immediate;
B:quickly;
C:urgent;

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多选题

What services can the guest have at the Business Center?

A:booking an air ticket;
B:sending a fax;
C:calling room service;
D:changing the room;

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多选题

What does checkout mean for the Front Desk cashiers?

A:Receiving payments.;
B:Entering the final transactions into the computer system.;
C:Distributing the lodge information to upper department of the hotels.;
D:Controlling Front Desk expenses budget and verify bank accounts.;

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多选题

What are the standard duties of the Front Desk manager?

A:Making sure the reservation cards are correctly filled, assigning rooms.;
B:Supervising all the Front Desk personnel.;
C:Scheduling the Front Desk staff.;
D:Assigning proper tasks based on various workloads.;

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多选题

Types of the Front Desk Staff in Hotels There are three types of employees working around the Front Desk, including Front Desk reservationists, Front Desk cashiers and Front Desk managers. The main function of the reservationists is to complete the reserv

A:Front Desk cashiers.;
B:Front Desk managers.;
C:The assistant manager of the hotel;
D:Front Desk reservationists;

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多选题

When the guest wants to check in, the receptionist needs to _________.

A:ask whether he/she has a reservation.;
B:ask the way of payment;
C:take a print of the guest’s passport.;
D:ask the guest to fill in the registration form.;

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多选题

According to the passage, what are the basic rules for all the Front Desk staff to follow to provide the best service for the guests?

A:Upholding the hotel’s commitment to hospitality to all the guests;
B:Working together as a team.;
C:Solving all problems efficiently and courteously.;
D:Giving some guests special treatments.;

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APON双向通信可用两条光纤,采用波长(_)

APON系统，上行传输采用（）接入方式。

APON系统下行数据传输采用（）方式。

Can I see your manager right now? I have something _________ to tell him.

What services can the guest have at the Business Center?

What does checkout mean for the Front Desk cashiers?

What are the standard duties of the Front Desk manager?

Types of the Front Desk Staff in Hotels There are three types of employees working around the Front Desk, including Front Desk reservationists, Front Desk cashiers and Front Desk managers. The main function of the reservationists is to complete the reserv

When the guest wants to check in, the receptionist needs to _________.

According to the passage, what are the basic rules for all the Front Desk staff to follow to provide the best service for the guests?

APON双向通信 可用两条光纤,采用波长(_)

APON系统，上行传输采用（）接入方式。

APON系统下行数据传输采用（）方式。

Can I see your manager right now? I have something _________ to tell him.

What services can the guest have at the Business Center?

What does checkout mean for the Front Desk cashiers?

What are the standard duties of the Front Desk manager?

Types of the Front Desk Staff in Hotels There are three types of employees working around the Front Desk, including Front Desk reservationists, Front Desk cashiers and Front Desk managers. The main function of the reservationists is to complete the reserv

When the guest wants to check in, the receptionist needs to _________.

According to the passage, what are the basic rules for all the Front Desk staff to follow to provide the best service for the guests?

APON双向通信可用两条光纤,采用波长(_)