Every service offered in a hotel requires the efforts of
A. two departments
B. more than two departments
C. two or more departments
D. more departments
查看答案
Should anything prove unsatisfactory the customer would
A. complain to the general manager
B. hold the sales manager directly responsible
C. hold the general manager responsible
D. refuse to pay his bill
The confidence of empowered employees comes form ______.
A. supervision
B. training
C. management support
D. both B and C
TheConciergeisusuallylocatednearthemainentranceto the lobby.
A. 对
B. 错
The turn-down service can be provided only in the evening.
A. 对
B. 错
微信支付 
支付宝支付