Which one is not belonged to the attribution of customer value?
A. Quality of products
B. Price of products
C. Process of products
D. Innovation of products
查看答案
Which of the following is NOT a recognized definition of customer service?
A. Customer service as an activity
B. Customer service as a theory
Customer service as performance measures
D. Customer service as a philosophy
供应链优化可以分为（ ）
A. 供应链改良策略
B. 供应链集中策略
C. 供应链扩展策略
D. 供应链革新策略
计算完美订单率常用的指标是（ ）
A. 准时率
B. 全部完成率
C. 正确率
D. 无差错率
采购部门就是采购执行的决策者？
A. 对
B. 错
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