酸效应曲线中,金属离子位置所对应的pH值就是滴定这种金属离子的 。
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whatarethe three main types of complaints in lodging industry?()
A. employee behaviour
B. dishonesty
C. property quality, condition and location.
D. price
What does L.E.A.R.N stand for?
A. The letter L stands for listen
B. The letter E stands for empathize.
C. The letter A stands for apologize.
D. The letter R stands for respond
Indealing with thecustomer's complaint,You can utilize the L.E.A.R.N hints to manage withit.
A. 对
B. 错
The rules for notifying include: 1.follow up with the guest;2.confirm that the solution will satisfy the guest; 3.go above and beyond when resolving problems.
A. 对
B. 错