Why does TechnoHome require training for its staff?
A. It attempts to increase efficiency.
B. It plans to hire more experienced people.
C. It wants to assess the competence of the staff.
D. It tries to develop a customer service mindset.
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If one wants to reduce his or her spelling mistakes, which book is better?
A. Practical Spelling
B. Practical Vocabulary
C. How to Study
D. Improve Your Writing for work
How many people are on John Trimbald's crew?
A. Four
B. Five
C. Six
D. Twelve
Which of the following words can best summarize the president's general attitude towards John Trimbald's complaint?
A. Critical
B. Cooperative
C. Hostile
D. Indifferent
How does Linna think of the book?
A. She thinks it is better than the author's previous works.
B. She thinks all students will like the book except her.
C. She thinks the book will be the bestseller this year.
D. She thinks it is as good as the author's previous works.