题目内容

Which of the following words can best summarize the president's general attitude towards John Trimbald's complaint？

A. Critical
B. Cooperative
C. Hostile
D. Indifferent

查看答案

搜索结果不匹配？点我反馈

更多问题

How does Linna think of the book？

A. She thinks it is better than the author's previous works.
B. She thinks all students will like the book except her.
C. She thinks the book will be the bestseller this year.
D. She thinks it is as good as the author's previous works.

查看答案

To: "The Shoe People" ＜ inquiries@shoepeople. com ＞
From: "John Trimbald" ＜jtconstruction@img. com＞
Subject: Customer Complaint
To Whom It May Concern,
I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund.
Thank you.
John Trimbald
Foreman, JT Construction
To: "John Trimbald" ＜jtconstruction@img. com＞
From: "The Shoe People" ＜ inquiries@ shoepeople. com＞
Subject: RE: Customer Complaint
Dear Mr. Trimbald,
Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew. Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year's supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order (received by telephone on October 12, 2007). Please excuse our oversight. To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year.
Sincerely,
Stan Mason, President
Which company was unsatisfied？

A. Stan Mason's company
B. The Shoe People
C. JT Construction
D. The sole company

查看答案

What programs will TechnoHome staff most likely take？

A. Word Processing, Spreadsheets, and leadership Skills for Senior Managers
B. Presentation Skills, Word processing and Databases
C. Word Processing and Spreadsheets
D. Presentation Skills, effective Meetings and Creating Lasting Relationships

查看答案

What is the purpose of the note to Jessica？

A. Linna wants to buy a book from Jessica.
B. Linna wants to borrow a book from Jessica.
C. Linna wants to introduce a book to Jessica.
D. Linna wants to give the book as a gift to Jessica.

查看答案

Which of the following words can best summarize the president's general attitude towards John Trimbald's complaint？

A. Critical B. Cooperative C. Hostile D. Indifferent

How does Linna think of the book？

What programs will TechnoHome staff most likely take？

What is the purpose of the note to Jessica？

A. Critical
B. Cooperative
C. Hostile
D. Indifferent