题目内容

A marketplace transaction needs four customer roles.

A. 对
B. 错

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Some products, like automobiles, are usually targeted at household and business markets.

A. 对
B. 错

The service offered by Surefind Information Inc. can be regarded as a lost-and-found office.

A. 对
B. 错

The real key to gaining a business customer’s patronage is to offer long-term value and develop a relationship with customers.

A. 对
B. 错

According to Peter F. Drucker, the purpose of businesses is to appeal to and then retain a satisfied customer.

A. 对
B. 错

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