题目内容

American 【B1】______ are similar to other cities 【B2】______ the world. In every country, cities reflect the values of the 【B3】______ . Cities contain the very best parts of a 【B4】______ . They also 【B5】______ the very 【B6】______ parts of a society, violent crime, racial conflict, and poverty American cities are 【B7】______ , 【B8】______ American society is changing.
After World War Ⅱ city residents became richer and more prosperous. They had 【B9】______ children. They needed more 【B10】______ . They moved 【B11】______ their apartments in the city to buy their own homes. They bought houses in the suburbs-areas near a city 【B12】______ people lived. These are areas 【B13】______ many offices or factories. During the 1950s the American's "dream" 【B14】______ have a house in the suburbs.
Now things are changing. The children of the people who left the cities in 1950s are now 【B15】______ . They 【B16】______ their parents want to live in the cities. Many young professionals, doctors, lawyers, and teachers are moving 【B17】______ into the city. Many are single, others are married but often without children. They prefer the city 【B18】______ the suburbs because their jobs are there, they are afraid of the fuel 【B19】______ or they just enjoy the excitement and opportunities which the 【B20】______ offers.

A. people
B. city
C. cities
D. towns

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The phrase "live up to" (line 1~2,paragraph 1) in the context means______.

A. meet the standard of
B. realize the purpose of
C. fulfill the demands of
D. keep the promise of

Why shouldn't doctors in public hospitals ask for the extra money from the sick? ______.

A. Because the so-called extra money is a tip to nurses
Because the so-called extra money is ill-gotten money
C. Because doctors are honest
D. Because doctors have additional money is ill-gotten money

What's the key to a successful student according to the passage? ______.

A. Circumstances
B. Methods
C. Teachers
D. Motivation

A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.
Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".
The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.
When a consumer finds that his purchase has a fault in it, the first thing he should do is to______.

A. complain personally to the manager
B. threaten to take the matter to court
C. write a firm letter of complaint to the store of purchase
D. show their written proof of the purchase to the store

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