What are the main ways of giving advise()
A. My advice would be to…
B. I strongly believe you should…
C. You need to remember that…
D. Instead of focusing on the negatives
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Which of the following are strategies that will help overcome communication barriers with foreigners()
A. Be sensitive to nonverbal communication differences
B. Try not to be too straightforward in order to avoid embarrassment or losing face
C. Pay attention to individual differences
D. Be alert to cultural differences in customs and behavior
When making a complaint, one can_______()
A. consult someone he/she trusts about the issue
B. put the complaint in writing
C. include more personal opinions than facts
D. start by stating what you are complaining about
What would be the other possible factor that cause cultural misunderstanding in a conversation besides cultural-loaded words()
A. content
B. what to say
C. ways of listening
D. other words
Cultural differences on directness and indirectness can be found except()
A. preference expressing
B. gift receiving
C. comment making
D. suggestion offering