The tone of the passage can be described as
A. persuasive
B. criticle
C. humorous
D. friendly
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According to the author, those who presume that the only human problem is a communication problem ignore a basic fact of life, that is ,
A. different people may have different philosophical, political, or religious beliefs
B. fundamental differences in philosophical, political, or religious beliefs can lead to strong dislikes.
C. eelings of dislike can not be dissolved with the warmth of love and mutual understanding but can be concealed by forms of etiquette
D. All of the above
In the author’s opinion, any changes in manners should be brought about_
A. on a large scale, but not bit by bit
B. by social members collectively, not by individuals at their own will
C. with a general master plan, not in minute detains
D. None of the above
The author of this article is primary concerned with
A. the distinction between morals and manners
B. the influence of etiquette over human relations
C. the necessity of having a commonly accepted code of social behavior
D. drawing an analogy between etiquette and language
When the hotel sales manager sells a meeting room to a customer
A. He makes all the arrangements
B. the specific details are handled by other departments concerned
C. he arranges for the setup of the rooms
D. he also controls over the different departments concerned
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