The Model of Overcoming Resistance to Change which includes the three steps of Unfreezing, Moving and Refreezing was developed by:
A.Andrea Jung
B.Kurt Lewin
C.Dessler
D.The Department of Labor
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"A well-thought-out orientation program is essential for all new employees, whether they have experience or not." Explain why you agree or disagree with this statement.
Explain how you would apply our principles of learning in developing a lecture, say, on orientation and training.
John Santos is an undergraduate business student majoring in accounting. He has just failed the first accounting course, Accounting 101, and is understandably upset. Explain how you would use performance analysis to identify what, if any, are John's training needs.
What are some typical on-the-job training techniques? What do you think are some of the main drawbacks of relying on informal on-the-job training for breaking new employees into their jobs?