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Explain how you would apply our principles of learning in developing a lecture, say, on orientation and training.

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John Santos is an undergraduate business student majoring in accounting. He has just failed the first accounting course, Accounting 101, and is understandably upset. Explain how you would use performance analysis to identify what, if any, are John's training needs.

What are some typical on-the-job training techniques? What do you think are some of the main drawbacks of relying on informal on-the-job training for breaking new employees into their jobs?

One reason for implementing global training programs is the need to avoid lost business ". . . due to cultural insensitivity." What sort of cultural insensitivity do you think is referred to, and how might that translate into lost business?

What sort of training program would you recommend to avoid such cultural insensitivity?

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