( ) are the 3 dimensions of negotiation.
A. people
B. place
C. problem
D. process
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The justifications in negotiation could be ( )
A. precedent
B. statistics
C. market price
D. the law
Asking questions in order to lead the conversation in a specific direction is a way of productive listening.
A. 对
B. 错
Asking open and clarifying questions is a way of counterproductive listening.
A. 对
B. 错
Active speaking should adapt to the specific audience.
A. 对
B. 错