What is the proper order of introduction in a reception?
A. introducing the elderly to the young
B. introducing the young to the elderly
C. introducing the guest to the host
D. introducing the host to the guest
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If you are to pick up customers you’ve never met before, what preparations should you make?
A. Check cell phones all the time
Bring a name board with customers’ names on it
C. Hold your name board high.
D. Bring a bunch of flowers.
Which aspects should you pay attention to when receiving clients’ visit from different countries?
A. their language
B. their work environment
C. their religion
D. their taboos
Which of the following can be used to ask for the name of the visitor?
Are you Miss Jenny from America?
B. May I have your name please？
C. If I’m not mistaken, you must be Mr. Kim from ABC company.
What can be the duties of an receptionist？
A. providing information
B. answering queries
C. directing the comers to the right person
D. taking messages and answer phone calls
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