McGregor's Theory Y assumes that employees ________.
A. have little ambition
B. want to avoid responsibility
C. enjoy work
D. need to be closely controlled to work effectively
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Frederick Herzberg's two-factor theory proposes that ________.
A. intrinsic factors cause job dissatisfaction
B. extrinsic factors have the maximum effect on job satisfaction
C. extrinsic factors are associated with job dissatisfaction
D. intrinsic factors have little effect on job satisfaction
According to Herzberg's two-factor theory, which of the following is a hygiene factor?
A. recognition
B. advancement
C. working conditions
D. responsibility
According to Herzberg's two-factor theory, which of the following is a motivator?
A. working conditions
B. salary
C. responsibility
D. security
Herzberg called the factors that create job dissatisfaction ________ factors; when these factors are adequate, people won't be dissatisfied, but they won't be satisfied either.
A. intrinsic
B. hygiene
C. motivating
D. neutral