题目内容

A project manager has just been assigned a team that comes for many countries including Brazil, China, the US and Britain. What is her BEST tool for success?一名项目经理刚刚负责一个团队,该团队成员来自包括巴西、中国、美国和英国在内的许多国家。以下哪项是她取得成功的最佳工具?

A. The Responsibility Assignment Matrix(RAM) 职责分配矩阵
B. The teleconference 远程电话会议
C. Team communication with the WBS 团队信息沟通工作分解结构
D. Communication and well developed people skills 沟通和良好有人际关系技巧

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A team member violated the ground rule the first time. What type of communication method will the project manager use with the team member?一个团队成员第一次违反了基本规则。项目经理对他应该采用什么类型的沟通方法?

A. Formal verbal. 正式口头
B. Formal written. 正式书面
C. Hallway discussion. 走廊交谈
D. Informal written. 非正式书面

Barriers can influence communication when sending or receiving information. Which of the following is NOT a barrier?当发送或接收信息时,沟通障碍可以能会影响沟通效果。下面哪项不属于沟通障碍?

A. Prejudices 偏见
B. Attitudes and emotions 态度和情绪
C. Personalities and interests 人身攻击与兴趣
D. Feedback 反馈

In communication management, an individual establishes his or her understanding of information through his or her perception and cognition of information. This process belongs to在沟通管理中,个人通过对信息的感觉和认知,建立对信息的理解,这个过程属于()。

A. Understand理解
B. Decoding 解码
C. Encoding 编码
D. Receive 接收

In the project planning stage, eight key project stakeholders were identified; during the project implementation process, two important stakeholders were found that had been missed. At this time, how many potential communication channels have been increased?在项目计划阶段,有8个关键项目干系人被识别;项目执行过程中,又发现原来遗漏掉的2个重要干系人。此时,项目潜在的沟通渠道增加了多少?

A. 28
B. 17
C. 16
D. 45