The most memorable part of the message is（）
A. The beginning
B. The end
C. The middle
D. The beginning and the end
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What is the meaning of the “KISS” rules（）
A. Keep it strict and simple
B. Keep it short and simple
C. Keep it short and smoothly
D. Keep it strict and smoothly
Which of the following belong to formal communication（）
A. Downward communication
B. Upward communication
C. Horizontal communication
D. Rumor mill
Which of the following are examples of giving constructive feedback（）
A. Discuss improvements rather than flaws
Be specific
C. Keep feedback impersonal
D. Verify understanding
What are the four keywords that represent “TEAM”（）
A. Together, Everyone, Achieve, More
B. Teach, Everyone, Achieve, More
C. Together, Effective, Ability, Meeting
D. Teach, Effective Ability, Meeting
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